Managing Expectations: The Hidden Art in Test Consulting

One of the greatest challenges in test consulting is engaging the client; establishing a shared vision, understanding their requirements and meeting their expectations. For test professionals, the focus is often steered entirely towards technical competence and expertise, when, in reality, more attention should be focused on consulting skills. The ability to establish trust and rapport with a client from day one is crucial in establishing successful test projects and longer term client/supplier relationships.

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What our clients say

“Since the outset, AppLabs has been a fundamental component of the overall project team. Their experience and professionalism in the field of testing and integration has brought significant value to the project and Sun in general. Their relationship with our client has also developed, ensuring Sun has a place at the table in many of the strategic and tactical discussions that are associated with most projects.”

Bob Appleyard
Manageability Service Manager, Sun Microsystems