How to Avoid Public Sector IT Disasters....
There seems to be a definitive lack of strategic perception around testing in both, the public sector and private sector organizations, which fail to ‘test’ with the business in mind. The increasing frequency of problematic technology implementations signifies that the public sector is eschewing quality control on its IT systems in a bid to meet deadlines and budgetary targets, but is doing so to its own detriment. Airtight testing and quality assurance procedures are vital in the public sector’s bid to avoid technology disasters, employee frustration, customer dissatisfaction and monetary loss.
To get governmental IT back on track, Graham Smith, Vice President, AppLabs, emphasizes on the importance of testing with a few evidences met by the CSA and Passport Agency (the Public Sector).
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"The people at AppLabs realize that what we need is more than just testing expertise. It is an organization we can work with which understands our business, the way we work and can provide a service that adds value to our organization."
Pauline Smith
Test Manager, National Australia Group
